Charter Mark:

The Brothers of Charity Services in Lancashire are delighted to have been re-accredited for the Charter Mark Standard following a surveillance visit from our Assessor in November 2009.

The Charter Mark is awarded to organisations demonstrating the achievement of a national standard for excellence in customer service and covers the following areas:
- set standards and perform well
- actively engage with customers, partners and staff
- be fair and accessible to everyone and promote choice
- continuously develop and improve
- use resources effectively and imaginatively
- contribute to improving opportunities and quality of life in the communities served

We are grateful to all our staff and other stakeholders for their commitment to meeting these challenging standards.

Brothers of Charity Services | Working in partnership for positive lives

Charter Mark:

The Brothers of Charity Services in Lancashire are delighted to have been re-accredited for the Charter Mark Standard following a surveillance visit from our Assessor in November 2009.

The Charter Mark is awarded to organisations demonstrating the achievement of a national standard for excellence in customer service and covers the following areas:
- set standards and perform well
- actively engage with customers, partners and staff
- be fair and accessible to everyone and promote choice
- continuously develop and improve
- use resources effectively and imaginatively
- contribute to improving opportunities and quality of life in the communities served

We are grateful to all our staff and other stakeholders for their commitment to meeting these challenging standards.

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